QHSE | NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

To contact our dedicated QHSE team, please email Safety@nssgroup.com

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

I have instructed & monitored the service delivery of various maintenance and high level cleaning contractors. NSS are a breath of fresh air, I would recommend them.
Facilities Manager for a professional services firm

The fact that we can go to NSS for nearly all our building maintenance requirements and it’s all delivered in-house does give them a competitive edge. We know the quality of service will be consistent and it will be efficient; both in terms of time taken and costs.
Commercial property maintenance manager at a property developer

Thank you for the tremendous amount of work that you have done for us, all the lads that have worked here on the various tasks have done nothing but impress us with regards to their professionalism.
Operations Manager for a Manchester-based children’s charity

I usually find it difficult working with hire companies due to lack of communication and unwillingness to go that extra little bit to help us on contracts. You certainly buck that trend and your customer service along with your professionalism means that what for me used to be a arduous task has become a more streamline and joyful activity.
David Liversidge – Balmore Group

I have used the services of NSS and have always received a very high level of service. I have no hesitation in recommending them as a high level service provider.
Regional Property Manager for various large units

NSS has been providing reactive and planned maintenance for me on a large retail portfolio of over 450 buildings for the last 18 months. The level of service and quality of work is very good and the management team is quick to react and very approachable. I would have no hesitation in recommending NSS.

Daniel Beal (National Accounts Director) Halfords & Bright Horizons

NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.
National Account Director, ISS

Niel and his team have self-evidently high standards, which are, of course, absolutely essential in this type of work. The firm has high ambitions and we look forward to seeing them as they materialise. Well done everyone.
Managing Director for a commercial contractors

I make a point of trying to listen to all my team’s ideas, to give them the freedom to provide solutions to any issues that may arise. This creates a fantastic environment to work in, to help know that your opinion matters.
Kevin Boyle, Financial controller

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Head of Soft Services at a London-based college

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy