QHSE | NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

To contact our dedicated QHSE team, please email Safety@nssgroup.com

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

NSS have allowed us to confidently report back on maintenance issues in areas normally very difficult to access. Their fleet of in-house truck mounted platforms and abseiling maintenance teams have been a huge help to us in understanding what can be quite complicated issues. The back of house reporting has also proven to be very useful in terms of explaining works to our clients. I would certainly recommend NSS without hesitation.
Chris Hughes, Matthews & Goodman

This professional and systematic approach has resulted in NSS recently being awarded the high level cleaning contract at Heathrow Terminal 3.

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Lisa Foley, Head of Soft Services – Imperial College London

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Head of Soft Services at a London-based college

We have regular maintenance on a number of our buildings including guttering, roofing and glazings. It has undoubtedly saved the business time and money as they’ve been able to identify and prevent issues before any long-term damage occurred.
Performance Manager for a housing association

Thank you for the tremendous amount of work that you have done for us, all the lads that have worked here on the various tasks have done nothing but impress us with regards to their professionalism.
Operations Manager for a Manchester-based children’s charity

They always deliver – that’s why we keep using them. Across the spectrum they are thorough with a belt and braces approach to safety through to detailed post work reports with forward-thinking solutions. Nothing is too much trouble.
Director at a global real estate services provider

NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.
National Account Director, ISS

Having had difficulties with previous contractors due to the shape & access issues of my building it has been a pleasure to find such a reliable firm as NSS.
Facilities manager for a professional services firm

I have instructed & monitored the service delivery of various maintenance and high level cleaning contractors. NSS are a breath of fresh air, I would recommend them.
Facilities Manager for a professional services firm

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy