QHSE | NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

To contact our dedicated QHSE team, please email Safety@nssgroup.com

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

NSS has been providing reactive and planned maintenance for me on a large retail portfolio of over 450 buildings for the last 18 months. The level of service and quality of work is very good and the management team is quick to react and very approachable. I would have no hesitation in recommending NSS.

Daniel Beal (National Accounts Director) Halfords & Bright Horizons

I always dread the days when the phone rings to tell you that one of your properties has an issue. We recently used NSS to complete some roof works on one of our properties. Knowing I can get a fast, efficient response 24/7 gives me peace of mind.
Contracts manager at a national building services company

I would have no hesitation in recommending NSS to other companies in the future.
Health and Safety Officer for a fluorochemical supplier

We find NSS to be thoroughly professional & efficient while still achieving that difficult thing called flexibility, we have no qualms about recommending NSS & their services.
Head of Business Development for a property maintenance specialist

I have instructed & monitored the service delivery of various maintenance and high level cleaning contractors. NSS are a breath of fresh air, I would recommend them.
Facilities Manager for a professional services firm

They always deliver – that’s why we keep using them. Across the spectrum they are thorough with a belt and braces approach to safety through to detailed post work reports with forward-thinking solutions. Nothing is too much trouble.
Director at a global real estate services provider

For me, it’s important to be able to fully manage projects, including micro details of contractors, and report internally and back to clients. Regular and detailed communication is a real bonus on top of a job well done.
Estimator at a construction company

We have regular maintenance on a number of our buildings including guttering, roofing and glazings. It has undoubtedly saved the business time and money as they’ve been able to identify and prevent issues before any long-term damage occurred.
Performance Manager for a housing association

Having had difficulties with previous contractors due to the shape & access issues of my building it has been a pleasure to find such a reliable firm as NSS.
Facilities manager for a professional services firm

I’ve been working with NSS for a number of years and the service has always been great. They’re always looking to raise their game and they’ve clearly made recent investments which have made the whole process feel even more seamless.
Contracts Manager for a commercial contractors

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy