Setting new standards for safety, quality and the environment.
The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.
Some of our accreditations:
Health & Safety
Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.
To contact our dedicated QHSE team, please email Safety@nssgroup.comHealth & Safety Policy
Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.Quality policy
NSS have proven to be a very knowledgeable and consistent service provider. They are open and flexible and have a can-do attitude. We would recommend their services without hesitation.Director of Property Management at a property company
It’s a level of professionalism that’s not always encountered in the industry. Delivery is always efficient and to a high standard.Regional Facilities Manager for a student accommodation provider
I’ve been working with NSS for a number of years and the service has always been great. They’re always looking to raise their game and they’ve clearly made recent investments which have made the whole process feel even more seamless.Contracts Manager for a commercial contractors
This professional and systematic approach has resulted in NSS recently being awarded the high level cleaning contract at Heathrow Terminal 3.
Niel and his team have self-evidently high standards, which are, of course, absolutely essential in this type of work. The firm has high ambitions and we look forward to seeing them as they materialise. Well done everyone.Managing Director for a commercial contractors
The team are competent and proactive and the College considers that the contract is managed well and represents good value.Lisa Foley, Head of Soft Services – Imperial College London
NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.National Account Director, ISS
Thank you for the tremendous amount of work that you have done for us, all the lads that have worked here on the various tasks have done nothing but impress us with regards to their professionalism.Operations Manager for a Manchester-based children’s charity
We have regular maintenance on a number of our buildings including guttering, roofing and glazings. It has undoubtedly saved the business time and money as they’ve been able to identify and prevent issues before any long-term damage occurred.Performance Manager for a housing association
I always dread the days when the phone rings to tell you that one of your properties has an issue. We recently used NSS to complete some roof works on one of our properties. Knowing I can get a fast, efficient response 24/7 gives me peace of mind.Contracts manager at a national building services company
We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.Environmental policy
We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.
All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.Training policy