QHSE - NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Lisa Foley, Head of Soft Services – Imperial College London

I always dread the days when the phone rings to tell you that one of your properties has an issue. We recently used NSS to complete some roof works on one of our properties. Knowing I can get a fast, efficient response 24/7 gives me peace of mind.
Contracts manager at a national building services company

The fact that we can go to NSS for nearly all our building maintenance requirements and it’s all delivered in-house does give them a competitive edge. We know the quality of service will be consistent and it will be efficient; both in terms of time taken and costs.
Commercial property maintenance manager at a property developer

Having had difficulties with previous contractors due to the shape & access issues of my building it has been a pleasure to find such a reliable firm as NSS.
Facilities manager for a professional services firm

NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.
National Account Director, ISS

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Head of Soft Services at a London-based college

We have regular maintenance on a number of our buildings including guttering, roofing and glazings. It has undoubtedly saved the business time and money as they’ve been able to identify and prevent issues before any long-term damage occurred.
Performance Manager for a housing association

The fact that we can go to NSS for nearly all our building maintenance requirements and it’s all delivered in-house does give them a competitive edge. We know the quality of service will be consistent and it will be efficient; both in terms of time taken and costs.
Commercial property maintenance manager at a property developer

Thank you for the tremendous amount of work that you have done for us, all the lads that have worked here on the various tasks have done nothing but impress us with regards to their professionalism.
Operations Manager for a Manchester-based children’s charity

We find NSS to be thoroughly professional & efficient while still achieving that difficult thing called flexibility, we have no qualms about recommending NSS & their services.
Head of Business Development for a property maintenance specialist

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy