QHSE | NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO45001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

To contact our dedicated QHSE team, please email Safety@nssgroup.com

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

I usually find it difficult working with hire companies due to lack of communication and unwillingness to go that extra little bit to help us on contracts. You certainly buck that trend and your customer service along with your professionalism means that what for me used to be a arduous task has become a more streamline and joyful activity.
David Liversidge – Balmore Group

It’s a level of professionalism that’s not always encountered in the industry. Delivery is always efficient and to a high standard.
Regional Facilities Manager for a student accommodation provider

For me, it’s important to be able to fully manage projects, including micro details of contractors, and report internally and back to clients. Regular and detailed communication is a real bonus on top of a job well done.
Estimator at a construction company

I would have no hesitation to recommending NSS for any high level maintenance project.
Director for a Coventry-based shopping centre

We have regular maintenance on a number of our buildings including guttering, roofing and glazings. It has undoubtedly saved the business time and money as they’ve been able to identify and prevent issues before any long-term damage occurred.
Performance Manager for a housing association

We have always found NSS to be extremely professional and totally committed to carrying out all works with the utmost regard for health and safety, we have no hesitation in recommending them.
Facilities manager at a construction advise agency

The team are competent and proactive and the College considers that the contract is managed well and represents good value.
Lisa Foley, Head of Soft Services – Imperial College London

NSS have proven to be a very knowledgeable and consistent service provider. They are open and flexible and have a can-do attitude. We would recommend their services without hesitation.
Director of Property Management at a property company

NSS have proven to be a very knowledgeable and consistent service provider for Bruntwood. They are open and flexible and have a can-do attitude. We would recommend their services without hesitation.
Previously Director of Property Management, Bruntwood

We find NSS to be thoroughly professional & efficient while still achieving that difficult thing called flexibility, we have no qualms about recommending NSS & their services.
Head of Business Development for a property maintenance specialist

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy