QHSE | NSS - Nationwide Specialist Services

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO45001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

To contact our dedicated QHSE team, please email Safety@nssgroup.com

Health & Safety Policy

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

For me, it’s important to be able to fully manage projects, including micro details of contractors, and report internally and back to clients. Regular and detailed communication is a real bonus on top of a job well done.
Estimator at a construction company

They always deliver – that’s why we keep using them. Across the spectrum they are thorough with a belt and braces approach to safety through to detailed post work reports with forward-thinking solutions. Nothing is too much trouble.
Director at a global real estate services provider

I have used the services of NSS and have always received a very high level of service. I have no hesitation in recommending them as a high level service provider.
Regional Property Manager for various large units

NSS has been providing reactive and planned maintenance for me on a large retail portfolio of over 450 buildings for the last 18 months. The level of service and quality of work is very good and the management team is quick to react and very approachable. I would have no hesitation in recommending NSS.

Daniel Beal (National Accounts Director) Halfords & Bright Horizons

NSS have allowed us to confidently report back on maintenance issues in areas normally very difficult to access. Their fleet of in-house truck mounted platforms and abseiling maintenance teams have been a huge help to us in understanding what can be quite complicated issues. The back of house reporting has also proven to be very useful in terms of explaining works to our clients. I would certainly recommend NSS without hesitation.
Chris Hughes, Matthews & Goodman

I always dread the days when the phone rings to tell you that one of your properties has an issue. We recently used NSS to complete some roof works on one of our properties. Knowing I can get a fast, efficient response 24/7 gives me peace of mind.
Contracts manager at a national building services company

I usually find it difficult working with hire companies due to lack of communication and unwillingness to go that extra little bit to help us on contracts. You certainly buck that trend and your customer service along with your professionalism means that what for me used to be a arduous task has become a more streamline and joyful activity.
David Liversidge – Balmore Group

The group of lads I get to work with are brilliant and even as we’ve grown, everyone looks out for each other. Now that we’re part of a much bigger business, there’s a feeling of real security and knowing you’re playing your part in a success story. I’m grateful for all of the opportunities I’ve had.
Paul McKeown, 20 years with the business

Niel and his team have self-evidently high standards, which are, of course, absolutely essential in this type of work. The firm has high ambitions and we look forward to seeing them as they materialise. Well done everyone.
Managing Director for a commercial contractors

NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.
National Account Director, ISS

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy