Culture

Everything we do at NSS is underpinned by our vision and values.

A vision to create new opportunities that will generate 1,000 jobs nationally and five core values that shape how we behave at NSS. We’ve developed a culture that’s inclusive and recognises hard work as much as talent. Our philosophy of ‘Reliably consistent expertise’ is our promise to customers and sets the benchmark for each and every one of our colleagues, every single day.

But above all, we want our colleagues to enjoy coming to work, so we’re committed to ensuring that they feel safe, valued, motivated and have the training and tools to go beyond what is expected from them. In return, we like to give something back. Respect, recognition and reward for a job well done are our top priorities and helping colleagues to develop their skills and progress a career with NSS is the foundation of our success.

It’s this culture that unites all four NSS divisions but also separates us from the competition.

Our values:

The safest way

We thrive on a challenge, but never at the expense of safety. It’s ingrained in our culture and at the heart of everything we do.

Continuous improvement

We’re passionate about the high standards of our people, process and service. Yet we never rest on our laurels. We’re always looking to improve, whether it’s how efficiently and responsibly we work or the services we deliver.

Working together

By harnessing the collective talents across our divisions and working together as one team, we can accomplish just about anything. Success comes with active collaboration.

Dependable service

We’re 100% focused on what our customers need, dedicated to meeting them quickly, reliably and exceeding expectation whenever possible.

Empowering people

As our business grows our people grow with it. Scaling up nationally doesn’t need to mean scaling down the local and personal touch we offer our customers. By empowering people, we want to inspire them to make better and faster decisions adding value to the customer experience.