QHSE

QHSE

Setting new standards for safety, quality and the environment.

The safest way. This is our mantra. Yes, we thrive on a challenge. But never at the expense of safety. It’s so deeply ingrained in our culture, that it sits at the heart of everything we do, every minute of the day.

Some of our accreditations:
  • ISO 9001 Quality Management
  • ISO 140001: 2015 Environmental Management
  • Safe contractor
  • IRATA International Industrial Rope Access Trade Association
  • Investors in People
  • OHSAS 18001 Occupational Health and Safety Management
Health & Safety

Health & Safety

Our philosophy on safety is simple. It’s our number one priority whenever we approach a job, no matter how big or small. Whether it’s keeping our own people safe, or the people in and around your properties. We’re fully accredited to the Occupational Health and Safety (ISO18001) standard, have a division dedicated to testing and assessment and even employ three full-time health and safety managers across the business.

Health & Safety Policy
Quality

Quality

Our seamless range of specialist services offers many benefits to our customers but none of this is meaningful without a robust foundation of quality. So that’s why we are fully accredited to the universally recognised ISO9001 standard. Our responsibility for quality is something that is owned by every person, within every division and in every location.

Quality policy

The team are competent and proactive and the College considers that the contract is managed well and represents good value.

Lisa Foley, Head of Soft Services – Imperial College London

NSS has proven to be a great service partner for ISS. There are notmany window-cleaning and maintenance companies around that have their infrastructure. They have a national coverage, proper proof of delivery, an effective scheduling tool and a refreshing honesty in the way they work with us.

National Account Director, ISS

Having had difficulties with previous contractors due to the shape & access issues of my building it has been a pleasure to find such a reliable firm as NSS.

Facilities manager for a professional services firm

For me, it’s important to be able to fully manage projects, including micro details of contractors, and report internally and back to clients. Regular and detailed communication is a real bonus on top of a job well done.

Estimator at a construction company

This professional and systematic approach has resulted in NSS recently being awarded the high level cleaning contract at Heathrow Terminal 3.

I have instructed & monitored the service delivery of various maintenance and high level cleaning contractors. NSS are a breath of fresh air, I would recommend them.

Facilities Manager for a professional services firm

It’s a level of professionalism that’s not always encountered in the industry. Delivery is always efficient and to a high standard.

Regional Facilities Manager for a student accommodation provider

I would have no hesitation in recommending NSS to other companies in the future.

Health and Safety Officer for a fluorochemical supplier

NSS have proven to be a very knowledgeable and consistent service provider. They are open and flexible and have a can-do attitude. We would recommend their services without hesitation.

Director of Property Management at a property company

I always dread the days when the phone rings to tell you that one of your properties has an issue. We recently used NSS to complete some roof works on one of our properties. Knowing I can get a fast, efficient response 24/7 gives me peace of mind.

Contracts manager at a national building services company
Environment

Environment

We understand that, uncontrolled, some of our operations may have a detrimental impact on the environment and are therefore proud to be certified to the ISO 14001 environmental standard. The certification demonstrates our commitment to embrace our responsibilities. Both on site and behind the scenes we take an environmentally-friendly approach to all of our operations.

Environmental policy
Training

Training

We owe our success to our people. So that’s why we support our talented colleagues with comprehensive health and safety training as well as wider development opportunities.

All new operatives receive Health and Safety training before going on site and receive regular refresher training ongoing. Operations directors and managers are either IOSH or NEBOSH accredited and qualified whilst rope access operatives are trained by IRATA.

Training policy

Make an enquiry

If you have a question or would like a quote for your next project, simply fill out the form below and one of our team will be in touch.

If you require an urgent response and would prefer to call us directly please visit our contact page for more information.

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High Access is now part of NSS, providing building maintenance, window and technical cleaning, platform hire and equipment testing for an altogether better service.

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NSS Group comprising of: